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A spa treatment room with two massage tables. A gold sink, singing bowls, candles and flowers sit on a work surface behind them.

SO/ Spa

An underground, urban collection of facials, body rituals and massages. Discover sensorial yet effective signature treatments by WATERLILY and Comfort Zone.

woman holding a mug with a white robe on.

Bespoke Luxury

The best things in life are bespoke—that absolutely includes spa treatments.

Start by selecting your desired timeframe, then handpick individual treatments from SO/Spa’s extensive menu to create an escape tailored to you. All treatments are priced by appointment time.


Spa & Lunchtime Savour Special Offer | $185

Indulge your body and palate in a sumptuous weekday break: any 1-hour treatment of your choosing, then one main meal and a beverage at Harbour Society, our sky high restaurant where everyone gets a front row view of Auckland’s Harbour. 

Explore this offer here and get in touch with us at So-Spa.SoAuckland@accor.com to book. 

  • Opening Times

    Mon – Tues: 10am – 8pm
    Wed: Closed
    Thur – Sun: 10am – 8 pm

    Closed on New Zealand public holidays

  • Contact

    67 Customs Street East
    Auckland CBD
    B2, Base floor of SO/Auckland

    (+64) 09 379 1878


Indulge in our latest seasonal packages.

Elemental Escapism

The ultimate indulgence, a half day restorative retreat. A double dose of Himalayan Salt stones in an invigorating body treatment, a full-body cleansing scrub and finished with a Hydra-Glow and The Active-lift™ Massage facial.

Gift a voucher or book now

Botanic Balance

Nature’s most sumptuous elements in 90 minutes of bliss. A Moroccan Melt Body Ritual where hammam-style-exfoliation meets full-body massage plus a Rose Peptide Facial packed with antioxidants and collagen-inducing actives.

Gift a voucher or book now

The Indulgence Capsule

A 1-hour pocket of bliss: Your selection of a 30-minute facial, paired with 30-minute targeted massage.

Gift a voucher or book now

A selection of spa treatment products sitting on a white marble patterned plate

The Comfort

Brought to you in collaboration with Comfort Zone, every journey begins with an exclusive natural aromatic Welcome Ritual. Favouring mind-body relaxation, each treatment combines innovative, rich in natural-origin and high-tech ingredients with bespoke application techniques and massages.

Skincare product bottles and orange long-sleeved swimwear on marble table.


Indulge in New Zealand’s only hotel spa collection of Waterlily treatments. Experiences are equal parts sumptuous and results-driven, with ‘slow-skincare’ at the heart of this small-batch, handcrafted spa and beauty range. 

A woman getting a facial mask applied.


Let the power of Shiraz wine and Raw cocoa lead your mind, body and skin into a state of rejuvenation. As the first spa in the world to offer Waterlily’s Vino Therapy Body Ritual, and the first in the country with the Vino Therapy Performance Spa facial, these botanic-powered treatments deliver next-generation innovative beauty.  

Explore The Spaces

Black and white map with a logo signalling where the hotel is

Where To Find Us


Base floor of SO/ Auckland
67 Customs Street East
Auckland CBD

(+64) 09 379 1878


Getting Here

22 km from Auckland Airport

3 mins’ walk from Britomart Train Station and Harbour


Check Availability