A spa treatment room with two massage tables. A gold sink, singing bowls, candles and flowers sit on a work surface behind them.

SO/ Spa

An underground, urban collection of facials, body rituals and massages. Discover sensorial yet effective signature treatments by WATERLILY.

Book an Appointment

woman holding a mug with a white robe on.

Bespoke Luxury

The best things in life are bespoke—that absolutely includes spa treatments.

Start by selecting your desired timeframe, then handpick individual treatments from SO/ Spa’s extensive menu to create an escape tailored to you. All treatments are priced by appointment time.

Outside guests who book a SO/ Spa treatment are entitled to 1-hour complimentary valet either side of their treatment (as well as during their treatment time).

Opening Times
Mon – Tue: 10am – 8pm
Wed: Closed
Thu – Sun: 10am – 8pm
Closed on New Zealand public holidays
Contact
67 Customs Street East
Auckland CBD
B2, Base floor of SO/Auckland
(+64) 09 379 1878
So-Spa.SoAuckland@accor.com

New: Wellness Facilities Day Passes

As of Winter 2025, SO/ Spa is now offering you access to our sumptuous wellness facilities.

Your visit includes the use of:

Heated indoor 25-meter lap pool
Jacuzzi
Mixed sauna
Fully-equipped gym with equipment

$45 per person, or $65 per person with valet parking, valid for two hours. Available 8am until 7pm daily, last access 6pm.

To book, contact our reception at 09 379 1860 or h9149@accor.com.
No spa treatment, no hotel stay? No problem. It’s simply never been easier to retreat to our underground oasis, and escape the hustle and bustle of Auckland CBD. Book your SO/ Spa day pass today!

Discover Our Spa Partners

Let the power of Shiraz wine and Raw cocoa lead your mind, body and skin into a state of rejuvenation. As the first spa in the world to offer Waterlily’s Vino Therapy Body Ritual, and the first in the country with the Vino Therapy Performance Spa facial, these botanic-powered treatments deliver next-generation innovative beauty.

Skincare product bottles and orange long-sleeved swimwear on marble table.

Waterlily

Indulge in New Zealand’s only hotel spa collection of Waterlily treatments. Experiences are equal parts sumptuous and results-driven, with ‘slow-skincare’ at the heart of this small-batch, handcrafted spa and beauty range.

BOOK AN APPOINTMENT

A selection of spa treatment products sitting on a white marble patterned plate

Comfort Zone

Brought to you in collaboration with Comfort Zone, every journey begins with an exclusive natural aromatic Welcome Ritual. Favouring mind-body relaxation, each treatment combines innovative, rich in natural-origin and high-tech ingredients with bespoke application techniques and massages.

Highlights include the Himalayan Salt Treatment, brought to life by emerald-cut beauty pure pink Himalayan salt stones and the Tranquility Pro-sleep massage _ which features expertly-crafted brushes that soothe and massage at a cellular level.

Spa Treatments