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Frequently Asked Questions

Our staff is dedicated to make sure you have a unique and wonderful experience. We have a number of frequently asked questions below and if you can’t find what you are looking for please call us +43 (0) 1 90 616 0.

How do I get there?
What time is check in / out?
Can I store my bags and things?
Do you recommend pre-booking all dining and leisure prior to arrival?
Can I use the spa facilities?
Can I use the fitness areas?
Do you have valet parking facilities?
Do you arrange airport/train transfers?
Do you have wifi?
What facilities are provided in the room?
Are the soft drinks complimentary in the mini bar?
What payment methods do you accept?
Can I bring my dog with me?
A large restaurant with surrounding windows and a large colourful mural on the ceiling.

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If you haven’t found the answer you need, fill out the enquiry form and we’ll get back to you as soon as possible.

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