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Frequently Asked Questions

Our staff are dedicated to making sure you have a unique and wonderful experience. We have a number of frequently asked questions below and if you can’t find what you are looking for please call us +33 (0)1 78 90 74 00.

How do I get there?
What time is check in / out?
Can you store my bags and things?
Can I hire a bike?
Do you recommend pre booking all dining and leisure prior to arrival?
Can I use the Spa facilities?
Can I use the facilities of the Ô Zenhit sport club?
Do you have valet parking facilities?
Do you arrange airport / train transfers?
Do you have wifi?
What facilities are provided in the room?
Are the soft drinks complimentary in the mini bar?
What payment methods do you accept?
Can I bring my dog with me?
What sustainability initiatives does SO/ Paris undertake to reduce its environmental impact?
On the 8th to 14th floors, nothing gets in the way between you and the matchless cityscape of the City of Light.

Get in touch

If you haven’t found the answer you need, fill out the enquiry form and we’ll get back to you as soon as possible.

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